Careers

Summary:

Account Executive will drive Ultra Fiberglass Systems sales with existing and new customers by responding in a timely manner to customer inquiries and leads generated through website, incoming phone, email, and live chat. The Account Executive will also effectively create and execute outbound prospecting and sales campaigns. As a technical Account Executive, you will work closely with internal engineering teams, end customers, resellers, and the entire Ultra Fiberglass Systems management team to achieve sales objectives while reflecting the highest level of professionalism. 

Duties & Responsibilities

• Manage the full sales cycle, including outreach, product demos, and customer relationship management. Focus on driving deals from sourcing to closure, specifically targeting accounts with $200k – $1M in deal size.
• Respond timely to high volume outbound and inbound phone, email, and web inquiries.
• Engage in high quality lead generation through deepening and expanding existing customer relationships generated by marketing promotions and other outbound lead generation. 
• Research accounts, identify key players, and generate interest.
• Organize regular customer meetings to ensure excellent customer service.
• Develop outbound prospecting lists, networking, and social media posts to create and maintain an active sales pipeline to consistently achieve or exceed sales targets.
• Function as primary point-of-contact for requests for information, general follow-up activities to include preparing and presenting proposals.
• Route qualified prospects to the appropriate management and engineering teams for further development and closure.
• Attending trade shows and customer events. 
• Maintain the highest level of data integrity of records and information on all customer activities within Monday.com and other customer databases.
• Gather and communicate customer feedback to cross-functional teams, including product management and engineering, to provide insights and help define product requirements for improving Ultra’s products and services.
• Work closely with the CEO and senior leaders to evolve and refine Ultra’s  sales playbook.
• Meet or exceed revenue goals, contributing to the company’s growth and profitability.
• Other duties that may be assigned from time to time.

Essential Qualifications

• Excellent verbal and written communication skills.
• Proven ability to build and maintain customer relationships.
• Ability to apply engineering, technology, or other related principles to product sales. 
• Excellent organization and attention to detail.
• Advanced knowledge of Microsoft Office Suite, Client Relationship Management systems, Social Media Platforms, or related software.
• Bachelor’s degree in Business, Sales, Engineering, or related fields.
• Three years of related product or sales experience.

Summary

Ultra Parts Fabricator has background working with mechanical and pneumatic power tools including drills, saws and routers in a construction or fabrication environment. This position can perform physical tasks to prepare raw material for fabrication and assembly of Ultra products and quickly learn characteristics and application of structural fiberglass components and hardware with minimal assistance from Material Supervisor or other Team Ultra associates. Duties include, but not limited to, machine set-up, measuring, drilling, cutting and de-burring structural fiberglass parts according to material lists, blueprints and engineered drawings.

Assignments are typically in the form of specific tasks.  Associates have minimal latitude for independent action in setting objectives and deciding how to proceed.  An Associate’s error in judgment could have a significant impact in terms of time, money, or public/employee goodwill. This position requires contacts within the department and with other departments in the Company, as well as with supervisors, managers and executives.  The Associate has a moderate level of responsibility for the equipment and materials used.

Based on workload and customer requirements, occasional weekends along with mandatory overtime may be required to successfully fulfill the needs of this position.

Duties and Responsibilities

• Plan, layout, and fabricate structural fiberglass parts using knowledge of woodworking, machining and layout techniques
• Apply knowledge of shop mathematics to mark dimensions for parts and components
• Maintain appropriate inventory of common stock parts such as clips, spacers, brackets and hoops
• Proficient use of squares, levels and measuring devices to parts and component to ensure excellent part quality
• Contribute to positive teamwork with all Team Ultra associates, customers and vendors
• Exhibit safe work habits through use of Personal Protective Equipment
• Share complaints and associate issues with Operations Managers for investigation, coaching and resolution
• Assist with general shop duties and provide support to Ultra team as needed to achieve performance goals, excellent service, customer solutions and high quality products
• Maintain good work habits to ensure a clean work environment free of clutter and waste.

Essential Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent
• Able to read and interpret material lists, blueprints, engineered drawings and simple work instructions.
• Able to understand and implement instructions furnished in written, oral or diagram form. Common sense problem solving skills involving several concrete variables in standardized situations.
• Able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. 
• Able to use tape measure, Phillips and flathead screwdriver, #9 drill bit, ¼” drill bit 3/8” drill bit,3/8 drive, 7/16 and 9/16 box wrench, speed square, calipers and vise clamps
• Strong mechanical aptitude to include using mechanical and pneumatic power tools including drills, saws and routers.
• Understanding and practice of safety through personal protection equipment and power tools
• Proficient using hand tools such as tape measures, screw drivers, wrenches and files.
• Able to work independently and in a group environment.

Physical Demands: 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, use hands and fingers to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The associate is occasionally required to climb and is frequently required to balance, stoop, kneel, crouch, or crawl. The employee must be able to frequently lift 1-10 pounds; occasionally lift 10-50 pounds and infrequently lift up to 80 pounds. When lifting more than 50 pounds, seek assistance from other Team Ultra Associates. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, associates regularly work near operating power tools and related components.  The associate occasionally works in high, precarious places, is exposed to fumes or airborne particles, toxic or caustic chemicals, and occasionally within a non-climate controlled environment.  The noise level in the work environment is usually loud.  Extreme caution and attention is required to prevent injury to other workers.

Safety

Equipment and Related Materials:

The Associate has moderate responsibility for the equipment and materials used.

Safety of Others

A high degree of caution or attention is required to prevent injury to other workers.

Personal Protective Equipment (PPE) Requirements:

The Associate is required to use the following type of personal protective equipment as needed and directed:

• – Safety shoes/steel-toe shoes
• –  Ear plugs or headset
• – Work gloves
• – Safety glasses
• – Chemical resistant gloves, goggles/face shield and apron
• – In specific instances, additional PPE may be required